Run and owned by Simon Renshaw-Smith. Part of a group of Simon's companies including Excel Parking and Conkai Security. VCS are well known for issuing tickets at Liverpool John Lennon and Robin Hood Airports where it seems they pay the airports a lot of money for the privilege of harassing the airports' customers.
More on this company on the main PADI website.
Stage 1 - Notice to Driver (Paper Ticket)
The parking ticket (also known as a Notice to Driver) will likely be the first contact with VCS. Wait until the Notice to Keeper arrives in about a month if you can.
Stage 1 - Notice to Driver (Photo taken)
This is a slightly different Notice to Driver. It is sent to the person they think (but do not know) was driving.
Stage 2 - Notice to Keeper (Paper ticket)
About 28-56 days later, the Keeper will receive a letter saying they can pay or appeal the charge. It is best to appeal at this stage without revealing who was driving at the time.
Stage 2 - Notice to Keeper (ANPR Letter)
These MUST arrive within 14 days at the Keeper's address, if it does not, the Keeper can't be held liable so either tell them to refer it to the driver as you as Keeper are not liable. No need to name the driver either.
Stage 3 - Appeal Rejection
You will notice that they say they do not use "Keeper Liability" but will assume that the Keeper was the driver. If you are the Keeper and not the driver, this would be a certain win at appeal but such is the perverse nature of the IAS appeals system, they will simply allege you are a liar. In other words the IAS appeals system is not fit for purpose.
Notice of Intended Court Proceedings
This is a plain "debt" collection letter but you might just want to treat it as a formal "Letter Before Claim" and ask VCS to detail their claim and to provide you with the information they say they have. Often they will ignore such requests but with the new Data Protection Act 2018, they run the risk of a complaint / loss at court if they do fail to reply - so respond and get them to detail their case.
The signs have two purposes. The first is to warn drivers of entering a controlled space and the second is the terms applicable to that space. Missing and confusing signs are just part of the business model for parking companies so take your own pics.
Company number: 02498820
Address: 2 Europa Court, Sheffield Business Park, Sheffield S9 1XE